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Frequently Asked Questions

What are the differences between the Various Editions of Bridge-IT?
Can I trial the software for myself?
Can a demonstration be arranged at our practice?
Does Bridge-IT interface to digital x-ray systems?
Which x-ray systems do you currently have interfaces for?

Do you have any links to advanced periodontal software?
Can I generate all my recalls and appointment reminders through Bridge-IT?
Does your program cater for the NHS?
What about NHS Orthodontics?
Can I import my patient data from another system?
Can Bridge-IT run on 64-bit operating systems?

What are the differences between the Startup, Standard and Professional Editions?
The Startup edition is limited to managing 1500 patients or less, and it's very low cost is perfect for dentists who are either just setting up a practice, or who deliberately maintain a low number of patients.  The Standard edition houses more functions than the Startup edition and increases the patient limit to 4000.  The Professional edition has no limitations and allows full access to all the functionality of the program.  For a complete comparison of the different editions click here.
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Can I trial the software for myself?
Yes. You can download a 60 day trial version of the software by selecting this link or you can request the trial be sent to you on CD.  For the latter, select "Contact Us" from menu on the left.
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Can a demonstration be arranged at our practice?
Generally we do not do on site visits as are trying to move to a more on-line system (which is why we provide a full demo download).  This enables us to keep the cost of the product down and allows you to test the program in the comfort of your own home and over an extended period.  However we are happy to do a remote demonstration so that we can take you through the various aspects of the program and answer any questions you may have.  Simply select "Contact Us" from menu on the left.
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Does Bridge-IT Interface to Digital x-ray Systems?
Yes. Bridge-IT interfaces seamlessly with digital x-ray systems. Essentially this means that you can choose the digital imaging equipment that you feel is best for your practice and then access your patients x-rays instantly from Bridge-IT.  There is no need to exit one program and start another, you simply press a button within the Bridge-IT patient record and your x-ray system will open up with the matching patients images.
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Which x-ray systems do you currently have interfaces for?
There are literally dozens of different x-ray packages on the market and different dental practices use different systems.  Therefore we work on the policy of developing links as and when we find dentists using a system we haven't catered for.

So far the list includes Digirex, Digora, EastDent/EWoo/Vatech, Gendex Vixwin, Genoray Triana, Kavo, Mediadent, Planmeca, ProImage, Schick, Sirona Sidexis, Sopro, Suni, Trophy (Kodak) and Vistascan DBSWIN.

If you use a digital x-ray system that is not listed here, we will gladly set up an interface to it free of charge.
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Do you have any links to advanced periodontal software?
Yes we have a built in interface to Florida Probe which connects the patients periodontal exams in Florida Probe to the patient record in Bridge-IT.
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Can I generate all my recalls and appointment reminders through Bridge-IT?
Yes.  Bridge-IT houses a comprehensive recall and appointment reminder system that allows you to communicate with your patients by e-mail, letter or SMS text message directly to a patients phone.  These processes can be completely automated so you never need to do anything, Bridge-IT will simply handle it all for you.
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Does your program cater for the NHS?
Yes.  We have released a fully approved NHS extension which enables dentists either to create and print out the relevant claims forms, or to communicate data via the EDI internet link directly to the DPB web site.  Bridge-IT automatically calculates the relevant charge band based on the treatments that have been administered, therefore most claims can be generated by just two clicks of the mouse button.
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What about NHS Orthodontics?
Bridge-IT is fully approved for NHS orthodontics and allows full entry of the orthodontic claim information which can also be either printed or sent electronically to the DPB.
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Can I import my patient data from another system?
Bridge-IT has comprehensive imports for many systems including Kodak and SOE.  It can also import appointments, basic patient contact information, last recall date, financial status etc from any comma delimited file such as those produced by Excel, Outlook or any other system.  In some circumstances it is also possible to import clinical notes to the patients record.  A comma delimited file usually has a .csv file extension and has fields separated by a comma.  For example:

"Jenny","Smith","15 Watts Way","High Wycombe" etc etc

In regard to importing additional data our usual policy is to examine your current database, and then give you an assessment of what can be extracted. Limitations of what can be imported generally lie with the old system rather than in Bridge-IT.
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Can Bridge-IT run on 64-bit operating systems?
Yes, Bridge-IT is fully compatible with 64-bit technology, in fact we do all of our development on 64-bit machines.
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