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Frequently Asked Questions

Can I trial the software for myself?
Can a demonstration be arranged at our practice?
Does Bridge-IT interface to digital x-ray systems?
Which x-ray systems do you currently have interfaces for?

Can I generate all my recalls and appointment reminders through Bridge-IT?
Does your program cater for the NHS?
Can I import my patient data from another system?

 

Can I trial the software for myself?
Yes. You can download a 60 day trial version of the software by selecting this link or you can request the trial be sent to you on CD.  For the latter, select "Contact Us" from menu on the left.
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Can a demonstration be arranged at our practice?
Yes, we will be happy to visit you on-site so that we can take you through the various aspects of the program and answer any questions you may have.  Simply select "Contact Us" from menu on the left.
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Does Bridge-IT Interface to Digital x-ray Systems?
Yes. Bridge-IT interfaces seamlessly with digital x-ray systems. Essentially this means that you can choose the digital imaging equipment that you feel is best for your practice and then access your patients x-rays instantly from Bridge-IT.  There is no need to exit one program and start another, you simply press a button within the Bridge-IT patient record and your x-ray system will open up with the matching patients images.
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Which x-ray systems do you currently have interfaces for?
There are literally dozens of different x-ray packages on the market and different dental practices use different systems.  Therefore we work on the policy of developing links as and when we find dentists using a system we haven't catered for.

So far the list includes Digirex, Digora, Gendex Vixwin, Kavo, ProImage, Schick, Sirona Sidexis, Trophy and Vistascan DBSWIN.

If you use a digital x-ray system that is not listed here, we will gladly set up an interface to it free of charge.
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Can I generate all my recalls and appointment reminders through Bridge-IT?
Yes.  Bridge-IT houses a comprehensive recall and appointment reminder system that allows you to communicate with your patients by e-mail, letter or SMS text message directly to a patients phone.
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Does your program cater for the NHS?
Yes.  We have released a fully approved NHS extension which enables dentists either to create and print out the relevant claims forms, or to communicate data via the EDI internet link directly to the DPB web site.  Bridge-IT automatically calculates the relevant charge band based on the treatments that have been administered, therefore most claims can be generated by just two clicks of the mouse button.
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Can I import my patient data from another system?
Bridge-IT can import basic patient contact information, last recall date etc from any comma delimited file such as those produced by Excel.  A comma delimited file usually has a .csv file extension and has fields separated by a comma.  For example:

"Jenny","Smith","15 Watts Way","High Wycombe" etc etc

For more detailed imports, such as charting and financial information it really depends on the system you are currently using.  Our usual policy is to examine your current database, and then give you an assessment on what can be extracted. There is an additional charge for complex data conversion of around £500 + VAT.
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